How do I report if something's not working properly? How do I report a bug?

If Cently isn’t working properly for you on a specific site but seems to be working normally on other sites, please see ‘What if Cently isn’t working correctly on a certain shopping site?’

If you’re encountering a more general issue with Cently or believe you’ve discovered a non site-specific bug please let us know by following the steps below:

1. Click the Cently icon on the Chrome Toolbar

Cently icon

2. Click the Avatar icon at the bottom right hand side of the popup and then the Settings tab at the top right

Avatar iconSettings Tab

3. Scroll down and click “Send Feedback”

Send Feedback

4. In the window that pops up select "I have general feedback"

Feedback Window

5. Describe the details of the issue as best you can in the box

6. Hit "Send Feedback"

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